What do I need to keep in mind when uploading?

I am ordering a printed shaper, what do I need to double-check?

Ordering printed shapers is quite straightforward. Upload the STL file created by your software. Make sure the file name includes the name of the shape that you provided us.

I am ordering a metal shaper, how do I make sure it is produced correctly?

Double-check the settings in your software and the standards that we have published on the product pages. If your shape length or gouge diameter differ from our standards, make sure you have let us know in the comment field. Double-check that the file name includes the name of the shape that you provided in the order. Then upload the DXF file.

Can I update my file once it has been uploaded?

On the upload page you can change out the file as often as you like. The order is not considered complete until you have confirmed the upload. At that point the file is locked in and no more changes can be made, as we will begin production. Printed shapers generally are produced within a matter of days. Metal shapers take longer due to the protective coating and the lengthy milling process.

Are all items ordered together with the CurvaSure in the same order shipped together?

Unfortunately, partial delivery of orders is not possible. All items in an order are shipped together. The delivery date is determined by the item with the longest delivery time.