Help Center
Your machine should be making reeds, not sitting on a shelf.
Whether you're getting inconsistent scrapes, struggling with your first setup, or troubleshooting a machine that isn't behaving, you shouldn't have to figure it out alone. Book a free video session with Udo, Dominik, or Alejandro — real experts who've helped players all over the world get back to what matters: making great reeds.
Udo Heng
Struggling with your oboe or clarinet reed machine? Talk to Udo.
Udo has helped oboists and clarinettists at every level – from first-time machine users to professional orchestral players – get consistent, reliable results. If your reeds aren't coming out right, a 30-minute conversation can save you weeks of frustration.
Contact Udo Oboe Support Pages Clarinet Support Pages
Dominik Schulz
Struggling with your bassoon or pipe reed machine? Talk to Dominik.
Dominik has helped bassoonists and pipe players at every level – from first-time machine users to professional orchestral players – get consistent, reliable results. If your reeds aren't coming out right, a 30-minute conversation can save you weeks of frustration.
Book a Free Video Appointment Contact Dominik Bassoon Support Pages
Alejandro González
Struggling with your oboe reed machine? Talk to Alejandro.
Alejandro has helped oboists at every level – from first-time machine users to professional orchestral players – get consistent, reliable results. If your reeds aren't coming out right, a 30-minute conversation can save you weeks of frustration.
Book a Free Video Appointment Contact Alejandro Oboe Support PagesAll of our video calls are hosted via Zoom, which can be downloaded for free here. By booking an appointment through the links a Zoom link will automatically be created for the selected time slot, and our specialists will be ready for you at the chosen time.
If you would like to contact one of our specialists via another method you can find the relevant contact information on our Contact page.