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We're here for you.
We are still available for service and support. Incoming orders will be packed daily by Rebekka.



Our machines are made for a long life time. If something goes wrong or does not work smoothly, you can entrust your machine to us. We will do the rest.

Form to Print OutCustoms Document (not EU)

Your Information for a Smooth Process

To ensure a professional repair in time, please allow some questions. You can simply print our the form and include it to your parcel.

Find below the necessary information:

  • Name, address, phone number, e-mail address
  • Please describe the error briefly.
  • Do you have additional wishes, such as blade resharpening or cleaning?
  • Do you want a complete inspection of your machine?
  • Do you prefer an estimate of costs in advance or do you wish a quick return of your machine? (This option is only valid in some countries of the EU.)
  • Please choose a payment method: credit card, bank transfer or Paypal?